Support
We usually reply within two business days.
Email hello@sanshi.app with a short description and your iOS version.
Questions
How do I restore SanShi Pro?
Open SanShi, open the SanShi Pro screen and tap Restore Purchases while signed in to the Apple Account you bought with. This works for Monthly, Yearly and Lifetime, and on a new device.
How do I cancel my subscription?
On iPhone, open Settings › your name › Subscriptions › SanShi and tap Cancel Subscription. Cancel at least 24 hours before the current period ends to avoid the next charge. Pro stays active until the period ends. Lifetime is a one-time purchase and has nothing to cancel.
How do I get a refund?
Purchases are made through Apple, so refunds are requested from Apple at reportaproblem.apple.com.
What is free?
2 new kanji every day, plus a bonus one when your reviews are done. Reviews are always free and unlimited.
Is my progress backed up?
Progress is stored on this device only. Deleting the app erases it.